Your AI agents, managed and governed after they go live
An AI agent doesn't stay finished the day it launches. Models change, APIs get deprecated, security needs patching. Partnership & Maintenance is our managed-operation service: proactive monitoring, security updates, encrypted backups and model-change management for the AI agents we've built for you.
What needs managing once an agent is live
AI model providers update and deprecate models.
A prompt or integration tuned for one model version can behave differently after a provider-side change. Changes require tracking and adjustment.
APIs change.
The systems your agent connects to update their own interfaces over time, and an integration requires maintenance as a result
Security needs ongoing attention.
New vulnerabilities get discovered in the software your agent runs on, and patching is a recurring task.
Who is this for?
Teams who don't have the capacity to monitor or maintain AI agents themselves
For teams that prioritize predictable monthly budgeting over the uncertainty of ad-hoc technical support costs
Organisations that need a partner accountable for API changes, model updates and security patching
How it works
Your agent is live
You're already using an AI agent in your workflow.
You join the partnership plan
We take over monitoring, updates, security patching and model-change management.
You focus on work, we handle the operation
No internal monitoring duty, no tracking API changes, no chasing security patches.
If something goes wrong, we respond
Critical issues get a response within 24 hours.
What's Included in Every Plan
Core services that come standard with all partnership tiers
System Monitoring
Proactive 24/7 monitoring of your agent's operation.
Security Updates
Regular installation of software and security updates.
Model-change management
When the AI model providers we build on update or retire a model version, we track it, test against it, and adjust your agent's configuration.
Data backups
Daily encrypted backups, so a main server failure doesn't mean lost data or a lost agent.
Documented response commitment
Response to critical issues within 24 hours
Predictable cost
One monthly fee covers updates, server space and API usage - no surprise invoices when a model provider changes its pricing or a fix takes longer than expected.
Get in touch
Frequently asked questions
What exactly does "response within 24 hours" cover?
Critical issues - anything that stops your agent from working correctly.
Do you maintain agents you didn't originally build?
In most cases, yes, after a short review to understand how the agent is built and integrated. Contact us to discuss your specific setup.
What does "predictable monthly cost" actually include?
One fee covers monitoring, security updates, model-change management, encrypted backups, and the API usage your agent generates in normal operation.