Instant, sourced answers from your company's documents
We automate internal knowledge retrieval for document-heavy organisations. KnowledgeBot searches your approved documents and returns an answer with a link to its source.
What KnowledgeBot does
Search internal documents and knowledge bases
Provides an answer with a link to the source document
Understand context and follows your internal terminology
Reduces dependency on any one employee's personal knowledge
Source-cited answers and respected access rights
Every answer is sourced
KnowledgeBot links back to the exact document it drew from, so your team can verify an answer.
Access is scoped
KnowledgeBot only searches the document repositories, folders and systems your organisation explicitly grants access to
Existing permissions are respected
If a document is restricted to a specific team or role in your current systems, that boundary carries over
Installed in your environment
KnowledgeBot is installed on your organisation's own server - your documents stay inside your infrastructure, and server security is provided and controlled by you, as part of your existing security setup.
AI model access
KnowledgeBot can work through your organisation's own AI provider instances. Where Digikolleeg provides model access instead, we have data processing agreements in place with the providers and use Zero Data Retention APIs - your data is not retained or used for model training.
Whom is this for?
Organisations with large document volumes
For organizations where knowledge lives in PDFs, policies, manuals, contracts, or documentation repositories
Teams constantly answering internal questions
HR, compliance, IT, operations, support, onboarding — repeated questions daily
Organizations scaling headcount
Where onboarding new employees currently requires heavy manual support from colleagues.
KnowledgeBot is not suitable if:
You have little written documentation, your processes are not established or documented.
How does it work?
Kickoff
We identify which document repositories, policies and manuals KnowledgeBot should search, and agree the access rights and boundaries for each, matching your existing permission structure.
Configuration
We configure KnowledgeBot to index your documents and answer in your organisation's own terminology, then test it against real internal questions from your team.
Integration
We connect KnowledgeBot to the platforms your team already uses to ask questions - such as Slack, Teams, or your intranet.
Training
Your team receives written documentation and a short walkthrough on how to ask questions, how to read a sourced answer, and what falls outside KnowledgeBot's agreed scope.
Delivery
KnowledgeBot goes live for a defined set of document sources, with an observation period to confirm answer quality before full handover.
Book a Free Consultation
Frequently asked questions
Does KnowledgeBot replace employees?
No. KnowledgeBot retrieves and summarises information from your approved documents; it does not replace expertise, judgment or decision-making.
Is our data secure with KnowledgeBot?
Yes — the architecture is designed so your data stays with you. KnowledgeBot is installed on your organisation's own server: your documents remain inside your infrastructure, and server security is provided and controlled by you, as part of your existing security setup. For the AI models, you can use your organisation's own provider instances; where Digikolleeg provides model access, we have data processing agreements in place with the providers and use Zero Data Retention APIs, so your data is not retained or used for model training. Access is scoped to only the repositories you grant.
Can KnowledgeBot only see the documents we allow it to see?
Yes. KnowledgeBot searches only the document repositories, folders and systems your organisation explicitly grants it access to. It does not crawl beyond those agreed sources, and it respects any existing role- or team-based restrictions already in place on your documents.
Does KnowledgeBot show where its answer comes from?
Yes. Every answer includes a link back to the specific source document it was drawn from, so your team can verify it rather than take it on faith, and so there is a clear record of where information originated.
Do I need a server?
KnowledgeBot runs on your organisation's own infrastructure — we install it on a server or virtual machine you provide, inside your environment. This is deliberate: your documents never leave your infrastructure, and server security stays under your control. We agree the technical requirements with your IT team during kickoff.